Why Call Forwarding Is Good For Your Business
Call forwarding means you can be anywhere and still squeeze in those business calls and customer inquiries. In the past, to deal with business-related calls you had to be in the office, sitting at...
View ArticleDutch Premium Rate Numbers: Here’s What You Need To Know
In this blog, we’ll be discussing Dutch premium rate numbers, including the 0900 prefix which is popular among businesses in the Netherlands, and why this number type may be right for you. What is a...
View ArticleGo Global With A Virtual Phone Number
You’ve got big dreams. And while your dreams may give James’ giant peach a run for its money, your budget may not. You’re restricted; your boundaries are literally country borders. While most...
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ictual
How perfect would it be if incoming calls could be routed automatically based on the planned roster? We have managed to realise exactly that by adding the services of MCXess to ours! Andre Fruitman...
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Consult Call Flow
Ready to useCall Flow Template for Consulting Services Introduction The Consulting Group template is one of the readily available templates in the Custom Package, this pre-built flow allows for an...
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Rabauw Craft Beer and Gij & Ik collaborate with MCXess
Working with MCXess has helped Rabauw Craft Beer work more efficiently and maintain a professional image. Rik Feijen, Co-Founder Professionalisation with MCXess Rabauw Craft Beer and Gij&Ik have...
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Hybrid is here to stay: How to Survive and Thrive in a Rapidly Changing...
Hybrid Telephony Whitepaper There is no way back after this pandemic and that is why hybrid telephony is important. Both organisations and employees have experienced the possibilities of the new way of...
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Why MCXess Became a Microsoft Gold Partner
Microsoft Gold PartnerStronger Hybrid Telephony PropositionHybrid Future There is no way back after this pandemic and that is why hybrid telephony is important. Both organisations and employees have...
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Labelkeuring
We just wanted to be able to call out with our business number. Via Calling with MS Teams from MCXess, we can do that, and we have solved hybrid working as a bonus. Wouter Blokhuis, Director...
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Telephony Disaster Recovery
Disaster Recovery - The Urgency We all know how important being reachable is to your customer experience. And – with the pandemic and recent growth in number of ransomware attacks fresh in our memories...
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New Board of Directors MCXess
Onno Westra and Frank Heijtlager appointed in the Board of Directors of MCXess Onno Westra as CEO and Frank Heijtlager as CCO have been appointed as the new Board of Directors and will continue the...
View ArticleTelecom Authority
Everything about Your Telecom Authority We can’t change regulations, but we can help find what you need to know. This page provides all information related to the telecom authority. What is a Telecom...
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How To Make Your Callers Happy
How To Make Your Callers HappyThe Definitive Guide Content Introduction Choose the right Phone Number Route The Call Smooth and Efficient IVR (Interactive Voice Response) ACD (Automated Call...
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Country calling codes
Country calling codes and international calling explainedHow to make an international call? When making an international call, before dialling the country code, you need to call out of the country you...
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German Phone Numbers
Serie: Countries in the spotlightGermany In this edition of the serie: “Countries in the spotlight”: Germany and German Phone Numbers. Germany has quite a big economy with the 4th highest GDP in the...
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Belgian Phone Numbers
Countries in the spotlightBelgium This edition of Countries in the spotlight: Belgium with Belgian Phone Numbers. Belgium is a central hub in Europe. It is home to the NATO, the EU Commission and...
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French Phone Numbers
Countries in the spotlightFrance This edition of Countries in the spotlight: France with French Phone Numbers. France is the third-largest economy in Europe and the sixth largest in the world in terms...
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Gartner Customer Service and Support Hype Cycle and Telephony as an Enabler
Customer Service and Support hype cycleTelephony as an Enabler Telephony is one of the oldest telecommunication channels out there, yet it is as relevant as it has ever been. When deployed right,...
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USA Phone Numbers
Countries in the spotlightUSA In this edition of Countries in the spotlight: The USA with USA Phone Numbers. The USA economy is the biggest in the world in terms of GDP. It has a powerful consumer...
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18xy and Directory Inquiry Services – here is what you need to know
18xy and Directory Inquiry Services in the NetherlandsWhat is going to change Forwarding services and Directory Inquiry Services in the Netherlands were allowed on both 0906 and 18xy numbers and all...
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